QUESTIONS

QUESTIONS

When will my order arrive?

You can expect your package to arrive within 3-8 days for domestic addresses and 3-8 for international addresses. Please note that due to unforeseen circumstances – international customs delays, weather delays, etc. – these timelines are approximate. Once your order ships, you will receive a notification from our shipping partner with an estimated delivery date. 

Please note, we do not provide expedited shipping. If you need your order by a specific date, please contact customer service before placing your order. We can let you know if delivery by your required date would be possible.

Are all products that yeezyspply sells new and authentic?

Everything is guaranteed authentic and new. We only accept sneakers in brand new and unworn condition for consignment. However, please keep in mind that Flight Club is also a retail space where in-store customers are encouraged to try on sneakers before committing to purchase. A pair may have been tried on, but it’s always in a controlled environment and on a carpeted surface. 

We do not sell, accept, or otherwise deal with fakes, "grey market" items, or factory variants. All sneakers we accept for sale are carefully and thoroughly inspected for condition and authenticity at multiple checkpoints before they're offered to customers. The staff is trained to identify any and all inconsistencies, and our policy is to decline items that don't meet our standards.

What is yeezyspply return policy?

All sales at yeezyspply  are final. In the event of a fulfillment error, please contact customer support and we will be happy to assist you. However, all HaveSneaker merchandise is shipped with a HaveSneaker hang tag attached. All shoes are inspected prior to shipment for order accuracy and defects such as yellowing, scuffs and stains beyond normal retail wear.HaveSneaker will not honor any claims for incorrect or damaged items once this tag is removed.